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  1. Fanball Customer Support
  2. Frequently Asked Questions

Frequently Asked Questions

General Questions

  • How do I sign up for Fanball?
  • I’m having difficulty controlling the amount that I play. Can Fanball help?
  • What is Fanball?
  • Is Fanball legal?
  • Who can play on Fanball?
  • What types of contests does Fanball offer?
See all 11 articles

My Account

  • Why do you need a W9 from me?
  • How do I close my account?
  • I’ve lost my login details, what can I do?
  • The games are over and I won. Where are my winnings?
  • Why am I seeing a restricted location message?
  • Geolocation is not working for me!
See all 8 articles

Promotions and Tickets

  • Baseball - Around-the-Horn Bonus
  • Fanball Promotional Bonus Offers
  • Can I redeem or trade in tickets for cash?

Deposit and Withdrawal

  • Bank account verification
  • What options do I have to withdraw my funds?
  • Why is my withdrawal processing as a refund?
  • I chose an Electronic Bank Transfer withdrawal. Where is it?
  • How do I make a deposit to my account?
  • How do I withdraw my funds?

Game Rules and Scoring

  • What is the Draft game?
  • What is the NFL scoring system on Fanball?
  • What happens if an NFL game is suspended or shortened?
  • What happens if a game is cancelled, postponed or rescheduled?
  • What happens if a player is traded?
Fanball Customer Support